PRIVACY POLICY

At Moonscape Software, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services, visit our website, or communicate with us regarding commercial licensing.

1. Our Data Products (The Atlases)

It is important to distinguish between the data we collect to run our business and the data we provide in our products. Moonscape Software’s commercial and academic datasets (including the Human Speech Atlas and Synthetic Speech Atlas) consist exclusively of extracted, non-reversible DSP telemetry.

All product data is heavily anonymized (k=5) and contains zero Personally Identifiable Information (PII) or raw audio. Therefore, our data products do not contain personal data and fall outside the scope of this privacy policy.

2. Information We Collect

We may collect the following types of personal information strictly for business operations:

• Personal Information: Such as your name, email address, job title, and company name when you contact us to license our products.
• Website Usage Data: Including IP address, browser type, pages visited, and other analytics collected via cookies or similar tracking technologies to ensure our site functions securely.

3. How We Use Your Information

We use the information we collect solely to:

• Communicate with you regarding your commercial inquiries and licensing agreements.
• Process transactions and deliver our services.
• Improve our website and service delivery.
• Meet federal and provincial legal and regulatory obligations.

4. Sharing Your Information

We do not sell, rent, trade, or otherwise distribute your personal information to external parties. We may share corporate data with trusted third-party providers who help us operate (such as email hosting, cloud storage, or payment processors), under strict confidentiality agreements.

5. Data Security & Internal Safeguards

We take reasonable, industry-standard measures to protect your information from loss, misuse, and unauthorized access. All internal hardware is encrypted, digital access is secured via Two-Factor Authentication (2FA), and access to customer data is strictly limited to authorized personnel.

6. Your Rights

Depending on your jurisdiction (including compliance with PIPEDA, BC PIPA, and Quebec Law 25), you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain types of data processing.
• Withdraw consent at any time (where processing is based on consent).

7. Cookies

Our website may use cookies to improve user experience and gather basic usage data. You can manage or disable your cookie preferences at any time through your browser settings.

8. Retention

We retain personal and business information only as long as necessary to fulfill the purposes described in this policy, manage your commercial licenses, or as required by Canadian law.

9. Accountability & Contact

Under Canadian privacy frameworks, Moonscape Software has designated a Privacy Officer accountable for compliance. To exercise your data rights, ask questions about this policy, or raise a concern, please contact our Privacy Officer at: